University of South Florida

OFFICE OF ORIENTATION

DIVISION OF STUDENT SUCCESS

Orientation

Refund Request Form Refund Request Form

The Office of Orientation will issue refunds in certain situations according to the following guidelines. The Office of Orientation will refund the amount paid less $10 transaction fee for each refund. Refunds will be issued to the card used for the original transaction only. Refunds for payments made at the Cashier's Office could take up to 6 weeks to process.

Student refund requests must be received no later than 8:00 am (Eastern) on the third (3rd) business day prior to the scheduled session.

Guest refund requests must be received by 10:30 am (Eastern) on the day of check in for the session.

Situations considered for refund:

  • Student is rescinded by the university before attending orientation
  • Student registers for incorrect USF System campus orientation
  • Student cancels admission before attending orientation
  • Guest cancels reservation before checking in

There will be no refund in the following situations:

  • Student requests made after 8:00 am (Eastern) within one business day of a session
  • Guest requests made after 10:30 am (Eastern) on the day of check in for the session
  • Requests made after being a no show at orientation
  • Student is rescinded by the university after attending orientation
  • Student changes campus after attending orientation

We will respond to your request within 5 business days.

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